Technology

The service returns after more than two hours down

The SPACEX Starlink Satellite Service has witnessed a global interruption on Thursday, which lasted for more than two hours. Communication problems reports started at about 3:20 pm East time, Based on downloadterctor. Spacex did not recognize a break up until 4:05 pm Each time, Through a post on Starlink X. The service began to return to some at approximately 5:30 pm East time, and said Michael Nicoles, Vice President of Starlink’s Engineering, that the provider was “recovered mostly” at 6:23 pm East time.

Users all over the United States, Europe, the United Kingdom and Asia have reported issues on R/StarlinkAnd the Reddit service page, and Spacex admitted that the power outages Starlink website. The company did not share the number of people who were already affected, but could be millions – as of The last Starlink network updateThe service has more than six million active customers in the world.

The initial announcement that Spacex was working to repair did not explain the cause of power outages or what is going on to restore service. “Starlink is currently in the interruption of the network and we are carrying out an active solution,” X POST newspaper. “We appreciate your chest, and we will share an update once this problem is solved.”

When announcing the service recovery, Nichols explained that the power outage was due to “the failure of the main internal software services that run the basic network”, instead of any problem with the SPACEX satellite constellation or other device problems. Nichols added that Starlink “will completely root this problem and make sure it does not happen again.

Starlink is designed to be available as traditional service providers cannot access access, making it a common choice for Van Lifes and anyone who lives without a traditional internet infrastructure. Spacex also made partnership With companies like T-Mobile To use Starlink to expand the smartphone connection outside the boundaries of traditional cell networks. It is not clear how T-Mobile Starlink was affected by power outages.

Update, July 24, 6:30 pm East time: The article was updated to reflect that Starlink was restored.



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