Bithumb is considered to compensate clients after the September 2 interruption star-news.press/wp
author
Tim Alper
author
Tim Alper
Involve
The South Korean Bithumb Bithumb Bithious Bithump says it will compensate the clients who were affected by the interruption that took the platform in a non -communication mode for about 100 minutes on September 2.
South Korea newspaper Seoul Kyungji I mentioned that the platform fell “suddenly” at 11:27 pm on September 2.
Bithumb confirmed the problems of a computer system that caused a disorder, rather than attempting external piracy.
Bithumb: What we know
The Stock Exchange explained that the executions were delayed, while freezing the request book. Bethomb said that its engineers “immediately started maintaining the system” after discovering the error.
However, Bithumb “has decreased trading services for an hour and 40 minutes,” the newspaper explained.
Bithumb 3 September announced that it “will completely compensate users for the inconsistent losses due to trading suspension.”
The Stock Exchange said that it is now planning to “review the serial” customer complaints and provide compensation to the merchants who lost the money as a result of the power outage.
Bethumbum said she hoped to complete the review and compensation process in an area of ”about one month”.
The exchange official said that the error system error caused the problem. “The interruption of external factors was not like piracy. We analyze the details of this technical error to ensure that this does not happen again,” said Bethopp.
Do South Korean exchanges need to enhance their systems?
The newspaper said that the clients had suffered a “great disorder.” This is followed by the main regime’s mistakes in the largest exchanges in South Korea during the crisis of the fighting law last year.
The encryption markets witnessed the turmoil in early December 2024, after former President Yoon Sok tried to declare martial laws.
Some merchants responded by selling their encryption possessions, while others tried to “buy dipping”.
The result was a huge and sudden increase in the Internet traffic to the main exchanges, as it seems that many platforms are unable to take pressure.
“The frequent power outages in the main stock exchanges feed the discontent of the investors,” said Seoul Kyungji.
We must improve the legal system, as industrial officials say
The data collected by the legislative offices of the Power Party, Lee Hun Song, revealed that 89 cases of power outages occurred in the five exchanges circulating in the country from 2018 to 2024.
Bithumb has tried 41 of these interruptions, with the closest window of its rival, which suffers from 28 cases. GOPAX suffered from 11 interruptions in this period, as Coinone was eight cases. Korbit has seen one interruption linked to the system between 2018 and 2024.
The newspaper was involved in the fact that South Korea currently does not have legal compensation standards at the level of industry. As such, the deadline for reporting the damage and compensation methods “varies greatly from exchange to exchange.”
The newspaper quoted an official in the South Korean encryption industry, whose name was not revealed, as mentioned:
“The encryption market is very volatile and operates 24 hours a day. As such, even a few minutes of trading interruption can lead to investor losses. We need to create a simplified compensation system for damage caused by the failure of the computer system in the stock exchanges.”
Bithumb aims to put it on the stock exchange on the Nasdaq Stock Exchange in 2026. It recently launched a passing company as part of its offer. This, as Bithumb claims, allowed her to divide the basic exchanges of its new commercial arm.
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2025-09-03 23:30:00
