Is the long warranty really necessary? star-news.press/wp

This legal guarantee says the goods must be a sensible life, according to the price paid, the contract and condition of use. So is it necessary to buy extended warranty?

Interview with the spokesman for the consumer protection office (DC), Charles Tanguay.

Mr. Tanguay, what is this law applied?

It applies to everything that a merchant sells. The whole merchant is forced to ensure the objects he sells. The law is about the responsibility of the merchant as much as the manufacturer.

For example, someone with an automobile can contact the manufacturer, outlets, or both. Both are responsible for legal guarantees and cannot be parade.

What is a reasonable life?

This is a great question. The property must be valid for the use he wants. Ways to use the product can cause a reasonable lifestyle.

For an electrical appliance, its life will be calculated sensible, among other things, according to the price paid.

If you buy a used washing machine for $ 150, you may not be considered to be his very long lifestyle. If you buy a high washer and be very expensive, the courts will give a much longer life, after the manufacturer’s guarantee expires.

What kind of judgments can they go before the courts?

The courts are amazing. The judge sometimes saw the crowd replacement of the washing machine, even after ten years. So it’s important to know.

What to do to take advantage of the guarantee?

From the beginning, traders and manufacturers will not rush to replace defective goods unless you have excellent customer service.

Don’t stop the first negativity. Learn our website as there are summaries of the court judgments of small claims. It will give you an idea if you need to follow your efforts. The first step is to send a formal noticeDC You can supply you with a model. In many cases, it adjusts before formal notice.

In a guarantee problem, traders and manufacturers have the opportunity to replace, solve or replace property. In general, after formal notice, it is resolved before going to court.

So why pay the extended warranty?

In the case of long guarantee sales, it is often quite expensive and has restrictions. When people fully examine the content of a long whole, compared to those who already offer legal guarantees, they often do not buy.

It is also a new provision that has entered into force in the Protection of Consumer Protection, which gives the consumer to change the idea of ​​10 days after extending its idea.